Privacy Policy
Effective Date: 11.8.2025
Lumecore Psychiatry (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.
Information We Collect
We may collect the following types of information:
Personal Information You Provide:
Name, email address, phone number, and any other details you provide through our secure forms or patient portal.
Health Information:
Any medical details you submit via our HIPAA-compliant patient portal.
Technical Information:
Non-identifiable data such as IP address, browser type, and pages visited on our website for analytics purposes.
How We Collect Information
- Through our secure patient portal for intake, communication, and appointments.
- Via email, phone calls, or online forms (non-medical inquiries only).
- Automatically via cookies and analytics tools (for website improvement, not for medical data).
How We Use Your Information
We use your information to:
- Provide and manage your psychiatric care.
- Communicate with you regarding appointments, treatment, and administrative matters.
- Maintain HIPAA-compliant records.
- Improve our website and patient experience.
HIPAA Compliance
Lumecore Psychiatry follows HIPAA guidelines to safeguard your Protected Health Information (PHI). All patient records, forms, and communications are handled through encrypted, HIPAA-compliant systems. We never store medical information directly on our public website.
Sharing Your Information
We do not sell or rent your information to third parties. We may share your information only when:
- Required by law.
- Necessary to coordinate your care with other healthcare providers (with your consent).
Required for payment and healthcare operations (as allowed under HIPAA).
Cookies & Tracking
Our website may use cookies to improve functionality and user experience. These cookies do not store personal or medical information.
Your Rights
You have the right to:
- Access and request copies of your medical records.
- Request corrections to your records.
- Request restrictions on how we use or share your information.
Receive a list of disclosures of your PHI.
Contact Us
If you have any questions about this Privacy Policy or your information, please contact:
Lumecore Psychiatry
Email: [email protected]
Phone: 602-932-8340